Our IT Service Management Assessment measures both the effectiveness and maturity of your current IT processes. Currie & Wiltshire’s certified ITIL Service Managers & dedicated Practitioners utilize a unique and proprietary assessment that combines ITIL (Information Technology Information Library), ISO 20000 (International Organizations for Standards) and CobIT (Control Objectives for Information and related Technology) frameworks with a blend of our clients’ feedback and years of IT and management experience. The outcome produces a road map that addresses the strategic, operational and tactical needs of the organization and leads it to improved IT services — for both your business and your customers.
Currie & Wiltshire’s IT Security and Remediation services help guide you through the complexities of IT security and risk management. Our IT Security experts and professionals have achieved the highest professional certifications and have a proven track record in the financial, securities, services, education, and telecommunications industries backed by over twenty-five years of service to large, medium and small business in North America. We can help you detect, report, and correct critical security and control issues. If you have recently completed a PCI audit, we can also help you quickly remediate identified vulnerabilities to ensure compliance.
Our services include:
• IT Security policy framework development
• IT security policy and guidelines development, review & maintenance
• IT security architecture development, review & maintenance
• IT security program development (incident response & security awareness)
• Disaster recovery and business continuity planning
• IT security infrastructure design, engineering, and implementation and review including: Firewalls; Intrusion Prevention Systems (IPS); Network Admission Control (NAC); Two-factor Authentication; security log correlation and monitoring; SSL/IPSec VPN; and Web filtering and usage monitoring
• Vulnerability and penetration testing
• IT Security and awareness training
• Elimination of configuration errors
• Updating of system defaults and patch levels
• Ensuring policy enforcement via audit for compliance
• Documenting your IT infrastructure
• Establish rules for expected behaviour of users & administration
• Implementation of change management process
• And much, much more!
When it comes time to put your IT strategy into action, you can rely on our Virtual CIO to either mentor your existing IT leadership, or manage your IT department on your behalf, either as a full or part-time responsibility. Regardless of the approach, our Virtual CIO will provide your business with the proven expert perspective and guidance to develop your IT department, manage risks, deliver results and achieve ultimate IT satisfaction.
